Privacy Policy

1. Data Roles: Data Controller vs. Data Processor

To comply with global data protection standards (including India's Digital Personal Data Protection Act / DPDP and EU GDPR principles):

• Event Organizers (Hosts): When an Event Organizer uses Eventbuzz.live to collect attendee details (e.g., registrations, ticket purchases, check-ins), the Organizer acts as the Data Controller.
• Eventbuzz.live: In handling attendee data on behalf of Event Organizers, Eventbuzz.live acts as the Data Processor.
• Account Owners & Visitors: For information directly provided to create an Eventbuzz.live account or navigate our website, Eventbuzz.live acts as the Data Controller.

2. Information We Collect

We collect information in two main categories:

A. Host & Account Data

When you register for an account on Eventbuzz.live, we may collect:

• Name, email address, phone number, and organization/company name.
• Account login credentials.
• Billing, payment, and transaction details.

B. Event & Attendee Data

Information collected via event pages, registration forms, or event apps on behalf of Event Organizers:

• Names, job titles, companies, email addresses, and contact numbers.
• Check-in status, badge details, session preferences, and agenda interactions.
• In-app networking activity (e.g., chat messages, 1-on-1 meeting requests, or lead scans).
• Live Q&A posts, polls, and session feedback/ratings.

C. Automatically Collected Data

• Device information (IP address, browser type, operating system).
• Usage data, app logs, and feature interaction metrics.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To manage accounts, run event registrations, process ticketing, generate QR codes, and power event applications.
• Platform Operations: To enable networking, live chat, Q&A, and interactive event features requested by attendees and organizers.
• Communication: To send system updates, transactional confirmation emails, ticket notifications, and customer support responses.
• Platform Security & Improvement: To prevent fraud, troubleshoot technical issues, monitor platform integrity, and optimize user experience.

4. Data Location & Security

Data Hosting Location

All personal data, event databases, and media assets managed by Eventbuzz.live are hosted securely on cloud infrastructure located in Mumbai, India.

Security Measures

We implement industry-standard security protocols to safeguard your data:

• Encryption: Data in transit is encrypted using HTTPS/TLS protocols, and sensitive data at rest is encrypted using standard encryption algorithms.
• Access Control: Role-based access controls ensure that only authorized personnel have access to platform infrastructure.
• Backups & Resilience: Automated daily backups are maintained to safeguard against data loss and preserve system availability.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal data to third parties for commercial or marketing purposes. We may share data only under the following circumstances:

• With Event Organizers: If you register or check into an event on Eventbuzz.live, your registration data is accessible to the event organizer.
• With Other Event Attendees: If you explicitly opt-in to event networking, your public profile information (e.g., name, company, title) will be visible to other attendees within that specific event.
• Third-Party Service Providers: We work with trusted vendor services (such as payment gateways, email delivery systems, or cloud infrastructure) who process data strictly on our instructions.
• Legal Compliance: We may disclose information if required by law, court order, or governmental regulations.

6. User Privacy Controls & Networking Preferences

Eventbuzz.live provides users with direct control over their privacy:

• Networking Visibility: Attendees can toggle networking features ON or OFF within event apps to control whether they appear in attendee directories.
• QR Code & Scanning Controls: Attendees can choose to hide or show their personal QR codes used for check-in or lead retrieval.
• Anonymous Interactions: Where configured by the host, session feedback and Q&A submissions can be made anonymously.

7. Data Retention & Deletion

• Retention: We retain personal information for as long as an account is active or as necessary to fulfill the operational purposes outlined in this policy.
• Event Data Deletion: Event Organizers have full administrative control to export or permanently delete attendee lists and event records from the platform.
• Account Deletion Requests: Users or Organizers can request full account or profile deletion by contacting us directly.

8. Cookies and Tracking Technologies

We use essential cookies and local browser storage to keep you logged in, store session state, and save your UI preferences. You can manage or disable cookies through your web browser settings at any time.

9. Your Data Protection Rights

Depending on your jurisdiction, you have the right to:

• Access, review, or request a copy of your personal data.
• Request corrections to inaccurate or incomplete information.
• Request erasure/deletion of your personal data.
• Withdraw consent previously given for optional processing (such as marketing communication).

To exercise any of these rights, please contact our privacy team.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect platform updates, security standards, or legislative requirements. We will notify users of any material changes by updating the "Last Updated" date at the top of this page.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or data handling practices at Eventbuzz.live, please reach out to us:

• Email: hello@eventbuzz.live